Security + Privacy
Personal Information means any information that may be used to identify an individual, including, but not limited to, a user ID and password, a first and last name, shipping and billing addresses, e-mail addresses, phone numbers or other contact information that is gathered by Sign of the Bear as described below. Personal information is not the same as aggregate information, which is information presented in summary or statistical form which does not contain data that would permit the identificiation of a specific individual without extraordinary effort.
HOW SIGN OF THE BEAR GATHERS YOUR PERSONAL INFORMATION
When you register an account, you will be asked to provide your name, telephone number and e-mail address. Additionally, some of the websites' registry services or contests, may ask for your birth date, gender, occupation, personal interests, etc. If you are a registered user your contact information is automatically saved.
Sign of the Bear may send you e-mails or postal mail promoting products or events that, based on your preferences, may be of interest to you, unless you have chosen not to receive them. During registration, you may choose not to receive e-mail notifications and offers from Sign of the Bear by selecting the "opt out" option.
When you purchase a product, you will be asked at checkout to provide your contact information, including billing and shipping addresses and credit card information. Your credit card information is not saved, nor is it accessible in the Sign of the Bear files or records.
Sign of the Bear will maintain a record of the products you purchased for yourself or as gifts for others. If you purchase a gift for someone, the recipient's contact information is automatically saved in your Address Book for your reference. It is your option to provide the information requested. However, if you choose not to provide the information we request, you may be unable to purchase products or subscribe to various services on the website.
When you request to be on the Sign of the Bear mailing list (for e-mail or regular mail) you will be asked to provide your name, address, e-mail address and telephone number. You have the option to remove yourself at any time from the Sign of the Bear mailing lists. Any requests to remove or update your contact information may take up to ten days for an e-mail request and six to eight weeks for a postal mail request in this COVID-19 era.
Shopify hosts our website. You can read about how Shopify uses your Personal Information here: https://www.shopify.com/legal/
All of this information enables us to improve the Sites and tailor them to our customers’ needs and preferences.
We also reserve the right to use outside ad companies to display ads on our sites. These ads may contain cookies. Cookies received with banner ads are collected by our ad companies, and we do not have access to this information.
Interactive or Social Features of the Sign of the Bear Sites
We offer interactive and/or social aspects on the Sites. For example, if you choose to express an opinion in an online forum, post a recipe, respond to user polls, or enter any contests, we may ask you for Personal Information. If you request to sign up for newsletters or other promotional materials, or if you send an inquiry to one of our customer service representatives, we may store a record of your request along with any Personal Information allowing us to respond to your inquiry.
HOW SIGN OF THE BEAR USES PERSONAL INFORMATION
Sign of the Bear uses Personal Information to interact with customers and suppliers and to improve its business processes.
Sign of the Bear works to do better for you every day.
We use Personal Information to fulfill orders placed by customers, to respond to the requests of users of the Sites, and to enrich the usefulness of the Sites. Your contact information will also be used should Sign of the Bear personnel need to contact you via phone, e-mail or postal mail regarding your order. This does not constitute a solicitation. We may also use this data to send you information about products, sales and promotions that may be of interest to you.
Sign of the Bear uses Personal Information as part of aggregate reports.
We may combine Personal Information with other information to create aggregate or summary reports, and we may provide aggregate data to other parties for marketing, advertising and other purposes.
If Sign of the Bear provides information to other parties in aggregate form, such data will not include any identifiable Personal Information concerning specific customers, suppliers or individuals.
IS PERSONAL INFORMATION EVER SHARED OR DISCLOSED?
Personal Information is used to complete and support your use of the Sites and the services provided thereon and to comply with any requirements of law. Sign of the Bear may share Personal Information with third parties only as described below:
Sign of the Bear may disclose Personal Information as required by law and for the protection of Sign of the Bear and others.
Sign of the Bear may disclose Personal Information to third parties who help us provide our services.
We depend upon third party service providers to provide services to us necessary to run our business. We may transmit your Personal Information to third party service providers who assist us in processing orders and payments, shipping products, sending catalogs, performing surveys, conducting sweepstakes, processing job applications, and sending e-mails and newsletters. We use good faith efforts with these third party service providers to require them to protect the privacy of Personal Information by implementing adequate security measures and by using the Personal Information only as authorized and directed by Sign of the Bear.
Sign of the Bear may disclose Personal Information as part of a corporate transaction.
If Sign of the Bear should ever merge with, acquire or be acquired by another company, whether by merger, stock transfer, or sale of assets, we may disclose, sell or otherwise transfer control of the Personal Information to a third party as part of such a transaction.
Personal Information may be disclosed if you participate in one or more interactive or social features that Sign of the Bear may offer on the Sites.
Sign of the Bear allows other users of the Sites to browse comments, recipes, questions or other entries that you have submitted or commented on in one or more forums, message boards, product ratings, feedback portals or other interactive or social aspects that Sign of the Bear may include on the Sites from time to time. Sign of the Bear may choose to post this data on other features in the future.
LINKS TO THIRD PARTY SITES
Our websites may contain links to websites operated and maintained by other retailers who may sell Sign of the Bear products. Privacy and security policies and practices on these sites may be different from Sign of the Bear’s privacy and security policies and practices. Sign of the Bear has no control over these sites, and you access such linked sites at your own risk. You should always read a site’s privacy and security policies before disclosing any Personal Information on that site.
Sign of the Bear and its processing partners have done our best to put in place various procedural, technical and administrative measures to safeguard and secure the Personal Information you provide during your visit to the Sites or when completing your business transaction.
However, no information transmitted via the Internet is guaranteed to be 100% secure. We at Sign of the Bear and our processing partners work to protect your Personal Information, but we cannot guarantee or warrant the security of any information you transmit to or from our websites, and you do so at your own risk.
Unfortunately, some unscrupulous people may purport to represent Sign of the Bear.
Sign of the Bear will request your credit card information only when you are in the checkout page of the website, or if you call our Customer Service team to purchase a product.
When Sign of the Bear becomes aware that someone or some company is using Sign of the Bear without our authorization, Sign of the Bear will take reasonable steps designed to stop that activity. This may take time, and it may be difficult or even impossible to stop that activity. Thus, you should take precautions to protect yourself.
You should keep your password and other Personal Information in a safe location and not share them with anyone. After you complete your visit, please log off your account and close your browser window; this should prevent someone else from accessing your account. This procedure is especially critical if you are sharing a computer with someone else or are using a computer in a public place, such as a library.
For more information on how to protect yourself, please visit the Federal Trade Commission's Website at www.ftc.gov.
CHOICES FOR MAINTAINING YOUR PERSONAL INFORMATION
If you do not want to receive e-mail, other than purchase acknowledgements and shipping confirmations, please use the unsubscribe button on the bottom of any e-mail sent to you.
You may also contact Sign of the Bear by calling Customer Services at 707-996-3722, or by mailing us. Please include your name, address and phone number, and state your preference for “no e-mail solicitations,” “no mail solicitations,” “no phone solicitations” or any combination of these. Please allow six to eight weeks for us to fulfill your request.
You can also opt-out of Google Analytics here: https://tools.google.com/
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/
- Google: https://www.google.com/
- Bing: https://advertise.bingads.
CALIFORNIA PRIVACY RIGHTS
Under California Civil Code sections 1798.83-1798.84 California residents are entitled to ask Sign of the Bear for a notice describing what categories of personal customer information Sign of the Bear shares with third parties or corporate affiliates for those third parties’ or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Sign of the Bear * 435 First St West * Sonoma * CA 95476
In your request, please specify that you want a copy of "Your Sign of the Bear’s California Privacy Rights Notice." Allow 30-60 days for a response.